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pages.HELP

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<em>News:</em>&nbsp;&nbsp;<span class='text-normal'>Discounts to all members of <Partner name></span>

Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

<p>Renting should be easy, safe and smart, but new to many. If any questions:&nbsp;<br />Navigate to "FAQ" - we have gathered answers to frequent asked questions. If you have other questions or good input, you are welcome to contact us.</p>

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<h1>Privacy policy</h1>
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<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="98" data-end="262">Balholm Bilutleige AS wants you as a user to feel confident that we safeguard your privacy and handle all personal data in accordance with applicable legislation.</p>
<h2 style="font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="264" data-end="282">Personal Data</h2>
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="283" data-end="1157">To use the online booking service, you must provide your name, address, phone number, and email. In order to register an order, information about the rental period and the type of equipment reserved/ordered will also be stored. The service has an age limit of 18 years, and you must therefore also provide your year of birth. When using the service, your order history is stored. This personal data is used to provide the service to you. The personal data will be stored as long as you remain registered as a user with us.<br data-start="805" data-end="808" />The personal data we have registered is available and can be changed under &ldquo;My Page,&rdquo; which you will find in the booking system after logging in. You may also contact us and request that your personal data be removed, or that your account be deactivated in our systems. You will then no longer be able to use the service unless you register again.</p>
<h2 style="font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="1159" data-end="1203">Personal Data Shared with Third Parties</h2>
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="1204" data-end="1358">Balholm Bilutleige AS will not sell, exchange, or pass on your personal data. Online bookings are handled in a system provided by Balholm Bilutleige AS.</p>
<h2 style="font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="1360" data-end="1384">Payment Information</h2>
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="1385" data-end="2010">When you place an order, your card information is stored with the payment provider DIBS in order to process your order. DIBS stores the information securely and in compliance with PCI certification. This allows us to handle order changes, release of reservations such as deposits, credits, additional costs incurred by the user (e.g., for late return, damages, or similar), as well as reduce misuse and fraud.<br data-start="1794" data-end="1797" />Transaction information related to your order is stored, but not your card details. Transaction information will be stored as long as you remain registered as a user of the service, cf. section on personal data.</p>
<h2 style="font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="2012" data-end="2045">Use of Collected Information</h2>
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="2046" data-end="2444">The personal data collected for these purposes includes both information you provide (name, email, etc.) and information collected through use of the service, such as which equipment you rent and information about your location, as well as technical information about your device and internet connection. Personal data may also be supplemented with available information from third-party sources.</p>
<h2 style="font-style: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="2446" data-end="2458">Cookies</h2>
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="2459" data-end="3262">When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies simplify use of the service and allow us to provide you with relevant information when you visit our website. They are also used to temporarily store data such as available rental dates, prices, and similar information.<br data-start="2855" data-end="2858" />Through server logs and other tools, we may record information about your device and connection to our service, including operating system, browser version, IP address, cookies, and unique identifiers. This information is used in anonymous and aggregated statistics but may also be linked to your user account. The information enables us to adapt the display of our service to the device you are using.</p>
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Choose the product station closest to you. Book and pay online. Done.

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

The car fulfilled all my expectations. Would love to rent from here again!

Frequent users can save with special<br> membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

Other membership benefits soon...

Enter the email address associated with your account, and we’ll email you a link to reset your password.

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All transactions made on the website are checked by Nets. We accept payment by credit card: VISA and Mastercard

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